GDPR
Your data rights and our responsibilities.
This page outlines how clear-concrete meets UK GDPR obligations and supports your rights as a data subject.
Data controller
clear-concrete is the data controller for personal information collected through this website and our retirement guidance services.
Your rights
Access and portability
Request a copy of your personal data and receive it in a structured format.
Rectification
Ask us to correct inaccurate or incomplete information.
Erasure
Request deletion where there is no lawful reason to keep the data.
Restriction
Limit how we use your data while a query is resolved.
Objection
Object to processing based on legitimate interests.
Withdraw consent
Change your cookie or analytics preferences at any time.
Lawful bases
We rely on legitimate interests to manage enquiries and improve our services. Where consent is required, such as for optional analytics cookies, we only proceed with explicit permission.
Data sharing
We do not sell personal data. We only share information with trusted service providers where necessary to deliver services.
International transfers
We primarily store data within the UK. If a service provider processes data outside the UK, we ensure appropriate safeguards are in place.
Complaints
You may raise concerns with the Information Commissioner's Office if you believe your data rights have been breached.