Privacy policy
How we handle personal information.
This policy explains how clear-concrete collects, uses, and protects personal data for retirement guidance services in the United Kingdom.
Who we are
clear-concrete provides retirement transition guidance and coaching. We act as the data controller for information collected through this website and during client engagements.
Contact for privacy
Email: [email protected]
Postal address: 72 Hanover Street, Edinburgh, EH2 2BX, United Kingdom.
What we collect
Contact details
Name, email address, and communication preferences supplied by you.
Engagement information
Notes, goals, and planning details you choose to share during sessions.
Usage data
Basic website analytics such as pages visited and device type, where consent is given.
How we use your data
- To respond to enquiries and schedule sessions.
- To deliver retirement planning guidance and related documentation.
- To improve our services and client experience.
Lawful bases
We rely on consent for optional analytics, and legitimate interests or contract performance for client services.
Data retention
We keep personal information only as long as needed for the services you request, or as required by legal or regulatory obligations.
Your rights
You may request access, correction, or deletion of your data, and you may withdraw consent at any time.